OVERVIEW.
- Display: 1.45-inch Ultra HD AMOLED screen with 331 PPI and peak brightness up to 1,000 nits.
- Design: Lightweight aircraft-grade aluminum alloy body with a navigational crown scroll wheel.
- Health Tracking: BioTracker 3.0 PPG biometric sensor for heart rate, blood-oxygen (SpO2), stress, and sleep monitoring.
- Connectivity: Built-in speaker and microphone for Bluetooth phone calls, plus offline voice control and Amazon Alexa.
- Battery Life: Up to 12 days under typical daily usage scenarios.
- Durability: 5ATM water-resistance rating (safe for swimming
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)