OVERVIEW.
- Battery Capacity: 12,000mAh / 46.44Wh (Lithium Polymer with SiC negative electrode)
- Rated Capacity: 7,000mAh (5V/3A)
- Max Output: 65W via single USB-C port
- Max Input: 60W via USB-C port
- Ports: 2 x USB-C (Supports input and output)
- Input (Type-C1 / Type-C2): 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓3A (60W Max)
- Output (Type-C1 / Type-C2): Up to 20V⎓3.25A (65W Max); supports PPS fast-charging profiles
- Dual Port Output: Smart power distribution via BPS 2.0 (e.g., 45W + 20W split
- Dimensions & Weight: Ultra-thin design measuring roughly 7.3mm at its thinnest point; weighs about 328g
- Display: Intelligent color digital screen showing real-time battery percentage, voltage, and current
- Smart Connectivity: Bluetooth integration with the Baseus mobile app for monitoring temperature, charging speed, and low-current mode settings
- Safety Protections: 8-layer safety system including over-current, over-voltage, over-temperature, and short-circuit protection
- Colors: Available in Horizon Silver, Blue, and Orange.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)