OVERVIEW.
Design & Build
- Wireless microphone set designed for karaoke and live singing.
- Compact and portable design for easy use at home or parties.
- Eco‑friendly packaging made with recycled plastic and FSC‑certified paper.
- Compatible with JBL PartyBox speakers via USB‑C dongle.
Audio & Performance
- AI vocal removal technology allows real‑time reduction or removal of vocals from any track (25%, 50%, or 100%).
- Clear JBL sound quality optimized for karaoke and live performance.
- Built‑in pitch support and natural reverb for professional‑sounding vocals.
- Crisp audio pickup across different music genres.
Connectivity
- Plug‑and‑play setup with JBL PartyBox speakers (Encore 2, Essential 2, On‑The‑Go 2, Club 120, Stage 320, 520, 720, and newer).
- USB‑C dongle ensures instant connection without apps or complex pairing.
- Wireless freedom for performers with stable signal transmission.
Battery & Power
- Up to 10 hours of singing time per charge.
- Rechargeable via USB‑C for convenience.
- Designed for extended use during parties and events.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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