DESCRIPTION
- Signature JBL Pure Bass Sound: Delivers deep, punchy audio through 8mm dynamic drivers — tuned for immersive listening.
- Hybrid ANC + Smart Ambient: Combines Active Noise Cancelling with ambient awareness, giving users control over their soundscape.
- Quad-Mic Clarity for Calls: Two mics per bud with noise suppression ensure crisp, hands-free conversations even in noisy environments.
- Multi-Point Bluetooth Pairing: Switch effortlessly between two devices — ideal for multitaskers toggling between phone and laptop.
- JBL Headphones App Customization: Personalize EQ, voice prompts, and ambient modes for a tailored audio experience.
- IP54 Water & Dust Resistance: Built for urban commutes and outdoor use — earbuds resist sweat, rain, and dust.
- 40-Hour Battery Life (ANC Off): 10 hours in-bud + 30 hours from the case — plus Speed Charge gives 3 hours in just 10 minutes.
- Multilingual Voice Prompts: Supports diverse user bases with language options for voice guidance.
- Relax Mode with Ambient Sounds: Includes calming soundscapes like ocean waves and crackling fire — perfect for downtime.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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