OVERVIEW.
- Channels & Power: 2.1 channels with 300W total power (50W x 2 front, 200W wireless subwoofer).
- Audio Formats: Supports Dolby Digital, DTS Digital Surround, LPCM, MP3, and WMA.
- Sound Modes: Adaptive Sound Control (ASC), Bass Blast / Bass Blast +, Cinema, and Standard modes.
- Connectivity: Optical audio input, 3.5mm portable in, USB playback, and Bluetooth 4.0 (SBC/AAC codecs).
- Dimensions: Main bar is 950 x 71 x 47 mm (weight 2.47 kg); subwoofer is 171 x 320 x 252 mm (weight 4.2 kg
- Automatically links to the soundbar, indicated by a steady green light on the back of the main unit.
- TV Connection: Connects via an optical cable or wirelessly using LG Sound Sync on compatible TVs.
- Bluetooth Pairing: Press the 'F' (function) button on the soundbar or remote until Bluetooth mode is active, then select LG SQC2 from your phone, tablet, or TV's Bluetooth menu.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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