Special Features
- Strix Controller - the number 1 safest, energy efficient and most durable kettle controller in the world. Made in the UK.
- Auto shut-off after boiling - prevents unnecessary consumption of energy
- Boil dry protection - prevents overheating and reduces electrical & electronic waste
- Double Wall - further ensures health, energy efficiency and sustainability
- Stainless Steel InnerWall:
- Bisphenol Free (BPA, BPS, BPF) - Food Grade Material ensures no leaching of harmful chemicals
- Boiled water stays free from plastic microparticles, taste & odor
- Plastic Outer Wall - keeps water warm for 2 hours:
- Cool Touch when done boiling, no worry of scalding
- Retains heat within, reducing boiling times & the need to reheat everytime - Saves Energy
- Concealed heating element - Hygienic & easy cleaning.
- Touch Control & Digital Display - Easy to use and set the desired temperature.
- Cordless kettle, 360º Swivel Base - take it where you need it & convenient to use
General Features
- 1850-2200 watts - rapid boil.
- Perfect pour.
- Removable, washable filter.
- Wide open lid for easy filling.
- Water level indicator.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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