OVERVIEW.
- Hot and Normal Water Dispenser – Dispenses hot water (85°C–95°C) and room-temperature water for everyday use.
- Fast Hot Water Output – Produces up to 5 litres of hot water per hour for quick beverage and meal preparation.
- Tempered Glass Door Design – Stylish and durable tempered glass front protects taps from dust and enhances hygiene.
- Energy-Efficient Heating Technology – Automatic temperature control minimizes power consumption and improves efficiency.
- Advanced Safety Protection – Features overheat protection, dry-burn prevention, and electricity leakage insulation.
- Durable Push-Tap System – Easy-to-use, long-lasting push taps for smooth water dispensing.
- Free-Standing Water Dispenser – Compact floor-standing design suitable for homes, offices, reception areas, and businesses.
- Built-In Storage Cabinet – Convenient lower storage compartment for cups, beverages, and accessories.
- Low Maintenance Design – Easy-to-clean exterior with durable construction for long-term use.
- Elegant Diamond Collection Finish – Premium champagne-gold appearance complements modern interiors
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)