OVERVIEW.
Sound quality that is clear with the sound levels not exceeding 85 decibels to protect young ears. Wireless means no messy wires to get caught up in, and no broken cables. As your child grows so can the headset, thanks to the unique adjustable and comfortable headband.
- Safe Volume Limit: Caps sound at 85dB (or up to 93dB in loud environments) to protect developing ears.
- Battery Life: Powered by a 300mAh battery providing up to 20 hours of playtime; recharges in 1.5 to 2 hours.
- Connectivity: Uses Bluetooth v5.0 for wireless pairing alongside a 3.5mm AUX port for wired use.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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