DESCRIPTION.
- LUXURY DESIGN, CRAFTED FOR COMFORT: 1000X THE COLLEXION headphones combine curated metal accents and soft vegan leather to create a refined and luxurious look, while generously sized earcups and a wider cushioned headband deliver comfortable wear, for long listening sessions.
- STUDIO-GRADE SOUND QUALITY: A bespoke driver, co-tuned with renowned mastering engineers, delivers rich, wide-range sound with balanced lows, natural vocals and clear highs—revealing fine detail and precise separation for an expansive, studio-like soundstage.
- SPATIAL AUDIO WITH 360 UPMIX: With 360 Reality Audio Upmix (360 Upmix), everyday stereo expands into immersive spatial sound. Choose Music, Cinema, or Game modes to enhance depth, direction, and impact, controlled using the Listening Mode button.
- HD NOISE CANCELLING: Built utilizing the legendary 1000X Series noise cancelling, the HD Noise Cancelling Processor QN3 and Integrated Processor V3 use 12 microphones to optimize noise cancellation in real time for a quieter world and purer sound.
- ADAPTIVE NC OPTIMIZER: Our Adaptive Noise Cancelling Optimizer adjusts in real time to external noise, air pressure, and your fit—so noise cancelling stays seamless and immersive wherever you listen.
- ULTRA-CLEAR CALL QUALITY: A six-microphone AI beamforming system with Precise Voice Pickup Technology focuses on your voice, reduces background and wind noise, and helps make every word easier to hear—even in busy environments.
- HIGH-RESOLUTION AUDIO: Enjoy High-Resolution Audio with and without wires. With High-Resolution Audio Wireless via LDAC, you can transmit approx. 3x more data than conventional Bluetooth audio for exceptional detail and clarity.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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