OVERVIEW.
- Power Output: Max 60W (20V/3A) Power Delivery; backward compatible with 45W, 30W, and 18W.
- Data Transfer: USB 2.0 speeds up to 480Mbps (transfers 1GB in about 30 seconds).
- Build Quality: Tangle-free nylon braided exterior with aluminum alloy casing and reinforced joint strain relief.
- Length Options: Commonly available in 0.5m, 1m (3.3ft), 1.8m/2m, and up to 5m variations
- Works With: iPhone 15/16 series, Samsung Galaxy series, iPad Pro/Air, MacBook Air, Nintendo Switch, and Steam Deck.
- Note: This standard 60W version does not support video output or monitor connection; you need a higher-spec USB-C 3.1/Thunderbolt cable for video
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)