DESCRIPTION.
Features and Specs
- Capacity: 20000mAh (rated/usable output ≈ 12000mAh at 5V after efficiency losses — typically delivers 3–4 full charges for most modern phones, e.g., ~3.5x for iPhone 14/15 series, ~3x for Samsung Galaxy S-series).
- Output: Max 22.5W (supports PD up to ~20W on USB-C, QC 3.0, AFC, SCP, FCP, and other protocols). Can charge up to 3 devices simultaneously (total output shared, e.g., 5V/3A when all ports active).
- Ports:
- Inputs (2-way fast recharge): 1× USB-C (PD, up to 18W), 1× Micro-USB (up to 18W).
- Outputs (3): 1× USB-C (PD 20W max), 2× USB-A (22.5W max each).
- Recharge Time: ~4–4.5 hours with a compatible 18W+ charger (faster via USB-C PD).
- Display: Clear LED digital screen showing precise battery percentage and charging status.
- Design: Matte black ABS+PC body with textured grip, includes a lanyard for easy carrying. Dimensions: 143.7 × 69.5 × 28.7 mm. Weight: ≈408g.
- Safety: Li-polymer cells with protections for overcharge, overheat, short-circuit, etc.
- Extras: Includes Micro-USB cable; airline-safe (<100Wh).
Real-World Performance
- Provides stable fast charging for Android (Huawei, Xiaomi, Samsung, etc.) and iPhones via PD.
- Good for charging a phone + tablet + earbuds at the same time.
- Moderate heat during max output (normal); smart chip manages power efficiently.
- Compared to the USAMS 33W 10000mAh you asked about earlier: this has double the capacity but slightly lower max wattage and is noticeably heavier/bulkier.
Pros
- Solid capacity-to-price ratio — enough power for extended use without daily recharging.
- Versatile 3-output + 2-input design with modern protocol support.
- LED display is accurate and user-friendly (shows exact %).
- Lanyard makes it convenient to carry in a bag or hand.
- Reliable for everyday or travel needs.
Cons
- 408g weight and size make it less pocket-friendly than smaller 10000mAh banks (best suited for backpacks/purses).
- 22.5W is decent but not the fastest in 2026 (flagship phones may charge slower than 33W/45W+ options).
- Micro-USB input feels a bit outdated (USB-C is preferred for input/output).
- Real delivered capacity is ~60% of rated (standard across all power bank
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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