OVERVIEW.
- 1800W Boiling Performance delivers fast heating for boiling water in minutes.
- 1.5L Capacity provides enough hot water for multiple cups of tea, coffee, or other hot beverages.
- 4 Preset Temperature Settings lets you choose the ideal temperature for milk, tea, coffee, or boiling water.
- Smart Temperature Display & Controls shows the water temperature and allows easy program selection directly from the base.
- Double-Wall Cool-Touch Construction keeps the exterior cooler while improving heat retention and user safety.
- Premium Stainless Steel Body offers durability, corrosion resistance, and a modern, elegant finish.
- Seamless Stainless Steel Inner Pot prevents residue build-up and makes cleaning quick and effortless.
- Strix Controller Technology ensures precise temperature control, reliable performance, and enhanced safety.
- Power Indicator Light provides a clear visual indication when the kettle is in operation.
- Cordless 360° Base Design allows convenient lifting, pouring, and placement from any angle.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)