Key Features & Benefits
- High-Performance Brushless Motor: Delivers a maximum thrust of 25kg and 2800 RPM. Benefit: Provides deep-tissue penetration up to 10mm to quickly dissolve lactic acid and relieve stubborn muscle knots.
- Intelligent Force-Sensing Light Ring: Provides real-time visual feedback on the pressure applied. Benefit: Ensures you apply just the right amount of pressure—preventing muscle bruising from too much force or ineffective results from too little.
- Smart Gear Memory Function: Automatically remembers your last intensity setting. Benefit: Saves you time by starting exactly where you left off, providing a personalized massage experience every session.
- Whisper-Quiet Operation: Advanced noise reduction and anti-shake tech. Benefit: Allows you to enjoy a relaxing massage while watching TV or in a quiet office environment without disturbing those around you.
- 30-Day Battery Endurance: Powered by a high-capacity 2450mAh battery. Benefit: Perfect for travel and daily use; you can go a whole month on a single charge based on standard daily usage.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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