OVERVIEW.
- A world of true color from NanoCell Technology for Pure color with Nano Color , Nano Accuracy
- α7 AI Processor Gen8 with AI Super Upscaling 4K and Personalized Picture & Sound Wizard ..
- webOS with AI Magic Remote enables AI Serch, AI Chatbot, AI Concierge, while the webOS Re:New Program upgrades every year for 5 years.
- True Cinema Experience suported with 4K HDR10,HLG,Filmmaker Mode, Advanced Dynamic Tone Mapping,
- Unlimited Gameplay with HGiG , ALLM , HDMI 2.0 eARC , Game Optimize
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)