Key Specifications & Features
- Performance: Octa-core processor (sometimes listed as quad-core, varies by supplier).
- Storage & Memory: 256GB ROM and 6GB RAM.
- Display: 8-inch IPS LCD, typically 1920×1200 or similar HD resolution.
- Battery: ~4000mAh battery (some listings say 5000mAh).
- Connectivity: Dual SIM + 5G/4G LTE, WiFi, Bluetooth.
- Cameras: 5MP Rear + 2MP Front (some listings mention higher, but 5/2 is common).
- OS: Android 12 or 13 (depending on seller).
- Included Accessories: Often includes a touch pen, protective case, and sometimes a watch.
- Kids' Education: Pre-installed educational apps and learning tools.
- Entertainment: Suitable for YouTube Kids, cartoon streaming, and light games.
- Portability: Compact, durable design for school or home use.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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