Key Features and Specifications:
- Performance: Quad-core 1.3 GHz processor with 6GB RAM.
- Storage: 256GB internal storage, often expandable with a microSD card.
- Display: 7-inch TFT/IPS Capacitive screen with ~1024x600 resolution.
- Camera: 0.5MP–5MP front and 2MP–8MP rear camera.
- Battery: 4000 mAh, offering several hours of use.
- Connectivity: Single SIM slot, Wi-Fi, Bluetooth, and Micro USB 2.0.
- Design: Durable design with a silicone case, available in blue, pink, and green.
- Parental Control: Includes tools to monitor and restrict user activity.
- Educational Focus: Comes with pre-installed learning apps, Zoom, and Google Classroom.
- Durability: Specifically designed to withstand drops and rough handling by children.
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Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)