Key Features & Specifications (Based on 2026 data)
- Display: 10.95-inch IPS LCD with a resolution of 1280x800 pixels.
- Performance: Octa-core processor with 12GB RAM and 512GB internal storage.
- Battery: 10,000mAh (some models may vary, 8000mAh noted in some listings).
- Camera: 13MP rear camera and 8MP front camera.
- Connectivity: 5G enabled, Dual SIM, Wi-Fi, Bluetooth, and USB-C port.
- OS: Android 13.
- Stylus Pen/Touch Pen
- Protective Case/Cover
- Wireless Keyboard & Mouse
- Screen protector
- Large storage and high RAM for the price point.
- 5G connectivity allows for faster, on-the-go internet.
- Comes with comprehensive accessories for immediate use.
- Resolution is HD (1280x800), not full HD.
- Modio is a budget brand, meaning performance might not match flagship devices for high-end gaming.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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