OVERVIEW.
- Display Quality: 65-inch 4K UHD resolution with HDR10 and HLG support for sharp contrast.
- Motion & Gaming: Features MEMC motion smoothing for sports and a 120Hz Game Boost mode via HDMI (at 1080p).
- Smart Platform: Licensed Google TV interface with personalized recommendations and 360° Bluetooth voice remote.
- Audio: Dual 10W speakers supporting Dolby Audio, DTS:X, and DTS Virtual:X.
- Hardware: Quad-core Cortex-A55 processor paired with 2GB of RAM and 8GB of internal storage
- 3 HDMI ports (one supporting eARC) and USB 2.0 inputs.
- Wireless: Dual-band Wi-Fi (2.4GHz / 5GHz) and Bluetooth 5.0.
- Design: Slim, bezel-less metal frame with VESA wall-mount capability.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)